Shipping policy

At Zarqash Libaas, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details about order processing and delivery.

Order Processing

  • Orders are processed within 3-5 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you will receive the available tracking details through your provided contact information.

Delivery Time

We currently offer delivery across Pakistan.

  • Major Cities: 3–5 business days
  • Other Areas: 4–6 business days
  • Delivery times may vary due to weather, public holidays, unforeseen circumstances, or courier delays.

Please note that delivery times are estimates and are not guaranteed.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order.

From time to time, Zarqash Libaas may offer free shipping promotions. Any applicable free-shipping offer will be clearly mentioned on our website.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations. Customers are requested to provide a valid phone number and complete address when placing an order.

Our team may contact you to confirm your COD order before dispatch.

Order Tracking

Once your order has been dispatched, tracking information will be provided where available. You can use the tracking details to check the status of your shipment.

If you have not received your order within the estimated delivery time, please contact our customer support team.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Zarqash Libaas will not be responsible for delays or additional charges caused by an incorrect, incomplete, or inaccurate address provided by the customer.

Delayed or Lost Shipments

While we work with reliable courier services, delivery delays can occasionally occur due to circumstances beyond our control.

If your shipment appears to be delayed or lost, please contact us so that we can coordinate with the courier service and assist you.

Damaged Package

If your package arrives visibly damaged, please contact Zarqash Libaas as soon as possible. We may request photos or other information to help us investigate the issue with the courier.

Contact Us

If you have any questions regarding your order or shipping, please contact us through the contact information provided on our website.